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| General Errors |
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| 0x800CCC00 |
Authentication did not load. |
Try restarting Outlook express. |
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If same error, wait 20-30 minutes for a server reset then try again. |
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It could be a corruption of the user account in Outlook Express. |
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| 0x800CCC01 |
Invalid certificate content. |
Get certificate re-issued by authority server. |
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| 0x800CCC02 |
Invalid certificate date. |
Get certificate re-issued by authority server. |
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| 0x800CCC03 |
User already connected. |
Close all connections on all machines, wait 20-30 minutes and try again. |
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An improper disconnection can cause account to be'Poplocked'. Wait 20-30 minutes for it to time out or shell into the mail server and stop the mail task that is running. This can normally only be done with accounts that have UNIX shells. |
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Someone may be using/downloading from your account. |
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| 0x800CCC05 |
Not connected to e-mail server. |
You may have the wrong mail server in your account settings or the server may be down. |
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Check that you are connected to the internet. |
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| 0x800CCC0A |
Message download incomplete. |
Possible corruption of the pop3uidl file. Close the Internet connection and all programs. Find the file 'pop3uidl' and delete it. Reboot and reconnect. |
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Large file attachments, mail with missing headers or mail that does not conform to the mail RFC's can cause this. |
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| 0x800CCC0B |
Server or mailbox is busy. |
See above for 0x800CCC03 |
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| 0x800CCC0D |
Cannot locate e-mail server name. |
Do you have 'notify me if there are any new newsgroups' selected but don't have a news account set up? |
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Check that you are connected to the internet. |
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Anti-virus mail checking positions itself between the POP3 mail server and the e-mail client making it a critical link. When it malfunctions it can halt e-mail delivery. |
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You may have the wrong mail server in your account settings or the server may be down. |
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| 0x800CCC0E |
Cannot connect to e-mail server. |
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| 0x800CCC0F |
Connection closed. |
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| 0x800CCC10 |
Address not known on e-mail server. |
Check the spelling in the 'TO:' field of the e-mail. Delete the old message from the Outbox and then try it again. |
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| 0x800CCC11 |
Mailing list not known on server. |
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| 0x800CCC12 |
Unable to send Winsock request. |
Remove the TCP/IP protocol and reinstall it. |
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| 0x800CCC13 |
Unable to read Winsock reply. |
This error sometimes appears when trying to download e-mails with an attachment. Software such as Netnanny can cause this. Disabling the software can resolve this error. |
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Remove the TCP/IP protocol and reinstall it. |
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| 0x800CCC14 |
Unable to initialize Winsock. |
Remove the TCP/IP protocol and reinstall it. |
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| 0x800CCC15 |
Unable to open Windows Socket. |
Remove the TCP/IP protocol and reinstall it. |
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| 0x800CCC16 |
User account not recognized. |
Check the spelling of the account name and re-enter the password correctly. |
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| 0x800CCC17 |
User canceled operation. |
You have pressed the cancel button. |
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Possible corruption of the pop3uidl file. Close the Internet connection and all programs. Find the file 'pop3uidl' and delete it. Reboot and reconnect. |
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Large file attachments, mail with missing headers or mail that does not conform to the mail RFC's can cause this. |
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| 0x800CCC18 |
Logon attempt failed. |
Check account information. |
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| 0x800CCC19 |
Timeout |
See above for 0x800CCC0A |
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| 0x800CCC1A |
Unable to connect using SSL. |
Your ISP may not require an SSL connection. Turn off SSL in the e-mail account properties and try again. |
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| POP3 Errors |
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| 0x800420CB |
Mail cannot be stored on server. |
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| 0x800CCC90 |
Client response invalid. |
Check that your username and password are correct. |
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Make sure incoming server port is 110. |
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| 0x800CCC91 |
Invalid user name or user not found. |
Does email account exist? Check username is correct. |
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If using anti-virus mail scanning, check settings in program. |
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| 0x800CCC92 |
Password not valid for account. |
Check that your username and password are correct. If so then delete and re-create your account in OE. |
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Password may be corrupt on mail server, change it on server and in OE. |
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| 0x800CCC93 |
Unable to interpret response. |
Could be a message with invalid header information. Try recovering or deleting message using webmail or telnet. |
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| 0x800CCC94 |
STAT Command required. |
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| 0x800CCC95 |
No messages on server. |
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| 0x800CCC96 |
No messages marked for retrieval. |
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| 0x800CCC97 |
Message ID out of range. |
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| SMTP Errors |
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| 0x800CCC60 |
Invalid response. |
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| 0x800CCC61 |
Unknown error code. |
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| 0x800CCC62 |
Syntax error returned. |
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| 0x800CCC63 |
Parameter syntax incorrect. |
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| 0x800CCC64 |
Command not implemented. |
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| 0x800CCC65 |
Improper command sequence. |
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| 0x800CCC66 |
Command not implemented. |
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| 0x800CCC67 |
Command not available. |
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| 0x800CCC68 |
Mailbox is locked and busy. |
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| 0x800CCC69 |
Mailbox not found. |
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| 0x800CCC6A |
Error processing request. |
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| 0x800CCC6B |
User mailbox is known, but mailbox not on this server. |
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| 0x800CCC6C |
No space to store messages. |
Mailbox is full. |
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| 0x800CCC6D |
Storage limit exceeded. |
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| 0x800CCC6E |
Invalid mailbox name syntax. |
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| 0x800CCC6F |
Transaction failed. |
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| 0x800CCC78 |
Unknown sender. |
Incorrect e-mail address in the Reply-To field. |
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| 0x800CCC79 |
Server rejected recipients. |
Check that your 'secure socket layer' settings match those required by your ISP. |
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Does your ISP use 'SMTP authentication'? Make sure this setting is correct. |
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Are you trying to send a message to too many recipients? |
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| 0x800CCC7A |
No sender address specified. |
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| 0x800CCC7B |
No recipients specified. |
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| NNTP Errors |
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| 0x800CCCA0 |
News server response error. |
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| 0x800CCCA1 |
Newsgroup access failed. |
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| 0x800CCCA2 |
Command to server failed. |
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| 0x800CCCA3 |
Unable to display list. |
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| 0x800CCCA4 |
Unable to open group. |
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| 0x800CCCA5 |
Group not on server. |
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| 0x800CCCA6 |
Message not on server. |
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| 0x800CCCA7 |
Message header not found. |
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| 0x800CCCA8 |
Message body not found. |
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| 0x800CCCA9 |
Unable to post to server. |
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| 0x800CCCAA |
Unable to open next message. |
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| 0x800CCCAB |
Unable to display date. |
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| 0x800CCCAC |
Unable to display headers. |
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| 0x800CCCAD |
Unable to display MIME headers. |
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| 0x800CCCAE |
Invalid user or password. |
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| RAS/DUN Errors |
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| 0x800CCCC2 |
RAS/DUN not installed. |
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| 0x800CCCC3 |
RAS/DUN process not found. |
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| 0x800CCCC4 |
RAS/DUN error returned. |
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| 0x800CCCC5 |
Connectoid damaged or missing. |
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| 0x800CCCC6 |
Error getting dial settings. |
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| Winsock Errors |
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| 0x800CCC40 |
Network subsystem is unusable. |
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| 0x800CCC41 |
Windows Sockets cannot support this application. |
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| 0x800CCC43 |
Bad address. |
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| 0x800CCC44 |
Unable to load Windows Sockets. |
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| 0x800CCC45 |
Operation now in progress. This error appears if a Windows Sockets API is called while a blocking function is in progress. |
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| IMAP Errors |
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| 0x800CCCD1 |
Login failed. |
Check the spelling of the account name and re-enter the password correctly. |
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| 0x800CCCD2 |
Message tagged. |
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| 0x800CCCD3 |
Invalid response to request. |
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| 0x800CCCD4 |
Syntax error. |
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| 0x800CCCD5 |
Not an IMAP server. |
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| 0x800CCCD6 |
Buffer limit exceeded. |
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| 0x800CCCD7 |
Recovery error. |
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| 0x800CCCD8 |
Incomplete data. |
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| 0x800CCCD9 |
Connection not allowed. |
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| 0x800CCCDA |
Unknown response. |
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| 0x800CCCDB |
User ID has changed. |
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| 0x800CCCDC |
User ID command failed. |
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| 0x800CCCDD |
Unexpected disconnect. |
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| 0x800CCCDE |
Invalid server state. |
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| 0x800CCCDF |
Unable to authorize Outlook Express. |
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| 0x800CCCE0 |
No more authorization types. |
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